Our confidentiality policy

1. Preamble

Arno SAS is committed to protecting your personal data and is committed to ensuring the highest level of protection for your data in accordance with applicable legislation, including the General Data Protection Regulation (GDPR – EU 2016/679) and the amended French Data Protection Act.

The purpose of this privacy policy is to inform you in a clear and transparent manner about how your data is collected, used, distributed, and protected via our website.


2. Identity of the data controller

The data controller is :

Arno SAS
2 ZI des Forges – 63920 Peschadoires – France
(+33) 4 73 80 20 69
contact@arno-sas.fr, à l’attention du responsable RGPD
N° SIRET : 45304742500013


3. Data collected

The personal data we collect through our site is limited to what is strictly necessary (data minimization). This information is collected only via two forms on the site

  • Contact form: name, first name, email, telephone, message.

 


No sensitive data within the meaning of the GDPR is collected.


4. Purposes of processing

The data collected is only used in the following cases:

  • Respond to a request for information.

No data is used for unsolicited prospecting purposes.


5. Legal basis for processing

The processing is based on:

  • Scopika’s legitimate interest in responding to commercial requests.
  • The user’s explicit consent to process their application.
  • The legal obligation to retain certain information, particularly in the event of a contractual relationship.

6. Data Recipients

The data is intended exclusively for Scopika’s internal teams and is under no circumstances shared with third parties for prospecting or sale. Only requests requiring external expertise to respond to a complete quote may be subject to the transmission of data strictly necessary for the quote, excluding personal data.

No data is transferred outside the European Union.


7. Retention Period

  • Business Inquiries: Data is retained for 3 years from the last contact.

8. Data Security

Scopika implements appropriate technical and organizational measures to protect personal data against alteration, loss, unauthorized access, or any other form of unlawful processing.

Our site is secured using an HTTPS protocol, our servers are hosted in France or the EU, and access to data is strictly controlled. We use specific tools to increase the level of data security (access control, antivirus, anti-malware, integrity monitoring).


9. Your Rights

In accordance with current regulations, you have the following rights:

  • Right of access to your data,
  • Right of rectification,
  • Right of erasure,
  • Right to object,
  • Right to restriction of processing,
  • Right to portability of your data,
  • Right to withdraw your consent at any time.

To exercise these rights, simply send an email to: contact@arno-sas.fr along with proof of identity.


10. Cookies

Our website may use cookies only for anonymous audience measurement (via Google Analytics) or to improve the user experience.

No advertising cookies are installed without your explicit consent. You can change your preferences at any time via our cookie banner. We are partners of the CookieEyes solution, which constantly guarantees compliance.


11. Complaint to the CNIL

If you believe that your rights have not been respected, you can file a complaint with the CNIL:

National Commission for Information Technology and Civil Liberties (CNIL)
3 Place de Fontenoy – TSA 80715 – 75334 Paris Cedex 07
www.cnil.fr


12. Policy Updates

Scopika reserves the right to modify this policy at any time in order to comply with legal or technical developments. The date of the last update is indicated below.

Last updated: [04/09/2025]